Repayment plansDocument preparation
Repayment Plan Request
Choose a standard, graduated, or extended repayment option using the federal Repayment Plan Request.
4 starting requirementsView service
Borrower services
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33 services
All services
Payments & consolidation
Choose a repayment path, lower or restructure payments, or combine eligible federal loans.
Repayment plansGuided next steps
Direct Alternative Repayment Request
Review the servicer process for requesting an alternative Direct Loan payment schedule when standard plans do not fit.
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Repayment plansGuided next steps
FFEL Repayment Plan Holder Selection
Find the repayment-plan request process used by each holder of a Federal Family Education Loan.
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Repayment plansGuided next steps
Tiered Standard Repayment Plan Selection
Use the federal online flow to choose a tiered standard repayment option.
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Repayment plansDocument preparation
Income-Driven Repayment Plan Request
Prepare the federal request for an income-driven repayment plan using income and family information.
4 starting requirementsView service
Repayment plansGuided next steps
Repayment Assistance Plan Application
Use the federal online application for the Repayment Assistance Plan.
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Loan consolidationDocument preparation
Direct Consolidation Loan Application and Promissory Note
Prepare an application to combine eligible federal loans into a new Direct Consolidation Loan.
2 starting requirementsView service
Loan consolidationDocument preparation
Direct Consolidation Loan Request to Add Loans
Prepare a request to add eligible loans to a recently made Direct Consolidation Loan.
2 starting requirementsView service
Repayment plansGuided next steps
Income-Sensitive Repayment Plan Request (FFEL)
Find the holder-specific request needed for an FFEL income-sensitive repayment plan.
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Forgiveness & relief
Explore forgiveness, discharge, deferment, forbearance, and military benefit options.
Loan forgivenessDocument preparation
PSLF & TEPSLF Certification and Application
Prepare the PSLF or TEPSLF form used to certify qualifying employment and request forgiveness.
1 starting requirementsView service
Loan forgivenessDocument preparation
Teacher Loan Forgiveness Application
Prepare an application for Teacher Loan Forgiveness after completing qualifying teaching service.
2 starting requirementsView service
ForbearanceDocument preparation
Teacher Loan Forgiveness Forbearance Request
Prepare a forbearance request while completing the service needed for Teacher Loan Forgiveness.
2 starting requirementsView service
Loan dischargeDocument preparation
Total and Permanent Disability Discharge Application
Prepare an application to discharge eligible federal loans because of a total and permanent disability.
1 starting requirementsView service
Loan dischargeDocument preparation
School-Related Loan Discharge Workflow
Identify and prepare the applicable process for school closure, unpaid refund, false certification, forgery, or borrower defense.
1 starting requirementsView service
ForbearanceDocument preparation
General Forbearance Request
Prepare a request for a temporary pause or reduction when you cannot make the scheduled payment.
2 starting requirementsView service
DefermentDocument preparation
Economic Hardship Deferment Request
Prepare a deferment request based on qualifying economic hardship.
2 starting requirementsView service
DefermentDocument preparation
Unemployment Deferment Request
Prepare a deferment request while receiving unemployment benefits or seeking full-time work.
2 starting requirementsView service
ForbearanceDocument preparation
Student Loan Debt Burden Forbearance Request
Prepare a forbearance request when federal student loan payments are high compared with monthly income.
2 starting requirementsView service
DefermentDocument preparation
In-School Deferment Request
Prepare a deferment request for qualifying enrollment at an eligible school.
2 starting requirementsView service
DefermentDocument preparation
Parent PLUS Borrower Deferment Request
Prepare a deferment request while the student connected to a Parent PLUS Loan is enrolled at least half time.
2 starting requirementsView service
DefermentDocument preparation
Graduate Fellowship Deferment Request
Prepare a deferment request for full-time participation in an eligible graduate fellowship program.
2 starting requirementsView service
DefermentDocument preparation
Rehabilitation Training Deferment Request
Prepare a deferment request for full-time participation in an approved rehabilitation training program.
2 starting requirementsView service
DefermentDocument preparation
Cancer Treatment Deferment Request
Prepare a deferment request during qualifying cancer treatment and for the six months afterward.
2 starting requirementsView service
ForbearanceDocument preparation
Medical or Dental Internship/Residency, National Guard, and DoD Forbearance Request
Prepare the shared forbearance request for qualifying medical or dental training, National Guard duty, or DoD repayment service.
2 starting requirementsView service
DefermentDocument preparation
Military Service and Post-Active Duty Student Deferment Request
Prepare a deferment request for qualifying active-duty military service or the period after active duty.
2 starting requirementsView service
ForbearanceGuided next steps
AmeriCorps Forbearance Request
Review the loan-holder process for requesting forbearance during qualifying AmeriCorps service.
No analysis required to browseView guidance
Military benefitsGuided next steps
Servicemembers Civil Relief Act Interest Rate Limitation Request
Review how eligible servicemembers request the federal six-percent interest-rate limit.
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Loan & account issues
Resolve default, borrowing-limit, consent, representative, and institution-managed loan issues.
Loan administrationDocument preparation
TPD Applicant Representative Designation
Designate someone to act for an applicant during the total and permanent disability discharge process.
1 starting requirementsView service
Default resolutionDocument preparation
Loan Rehabilitation Income and Expense Information
Prepare income and expense information used to negotiate a loan rehabilitation payment.
2 starting requirementsView service
Loan administrationDocument preparation
Loan Reaffirmation Agreement
Prepare an agreement to reaffirm federal loan amounts received above an annual or aggregate limit.
2 starting requirementsView service
Loan administrationGuided next steps
Joint Consolidation Loan Separation Combined Application
Use the federal online process to separate an eligible joint consolidation loan.
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Loan administrationDocument preparation
Revocation of Consent to Use Federal Tax Information
Prepare the form used to revoke consent for Federal Student Aid to access federal tax information.
1 starting requirementsView service
School-administered programsGuided next steps
Perkins Loan Institution-Administered Forms
Find the school or institutional loan office that manages Perkins Loan repayment, cancellation, deferment, or discharge forms.
No analysis required to browseView guidance